At Vireliva("the Website," "we," "us," or "our"), your privacy is important to us. This Privacy Policy outlines the types of information we collect, how we use it, and the choices available to you regarding your data.
1. Information We Collect
A. Personal Information You Provide to Us
We collect personal data when you interact with our Website in the following ways:
Creating an account
Placing an order
Completing forms on our site
This information may include your name, email address, phone number, shipping and billing addresses, and payment details. Please rest assured that credit card information is securely handled by our payment processor—we never store full card numbers on our servers.
You are free to withhold certain information; however, this may prevent you from accessing certain features, such as completing a purchase.
B. Non-Personal Information (Automatically Collected)
When you visit our Website, our servers automatically record information sent by your browser, such as:
IP address
Browser type and version
Operating system
Referring webpage
Pages viewed, time spent, search queries, access dates/times
This information helps us identify potential issues (e.g., abuse), analyze trends, and improve our Website. It is not used to personally identify you.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Personalize your shopping experience
Improve our Website and customer service
Respond to your inquiries
Send order-related notifications (e.g., shipping confirmation, password reminders)
Detect and prevent fraud or other criminal activity
Enforce our terms and conditions
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.
3. Cookies – What They Are and How We Use Them
Yes, we use cookies. Cookies are small text files stored on your device by your web browser. They help us provide a better shopping experience.
How we use cookies:
| Purpose | Example |
| Essential (shopping cart) | Remember items in your cart |
| Preference-based | Save your language or region settings |
| Analytics & performance | Understand which pages are most visited |
| Site improvement | Aggregate traffic data to optimize our store |
Your control over cookies:
You can choose to:
Have your browser warn you each time a cookie is sent
Turn off all cookies via your browser settings
Each browser is different—check your browser's "Help" menu to learn how to modify cookie settings.
Important: If you disable cookies, some features of our Website will not function properly (e.g., your cart may not remember items). If you experience issues, please contact our customer service team.
4. Your Privacy Rights – Access, Correct, Delete
You have the following rights regarding your personal information:
Right | What It Means | How to Exercise |
Access | Access Request a copy of the personal data we hold about you | Email us at Jastonline@protonmail.com with "Access My Data" in the subject line |
Correct / Update | Fix inaccurate or incomplete information | Log into your account and update your profile, or email us |
Delete | Request that we erase your personal data | Email us at Jastonline@protonmail.com with "Delete My Data" – note that this may prevent us from processing future orders or honoring warranties |
Withdraw Consent | Stop us from contacting you for marketing | Click "unsubscribe" in any marketing email, or email us directly |
Verification: To protect your privacy, we will verify your identity before acting on any request. If you have an account, you may be asked to log in. Otherwise, we may ask for order-related information to confirm your identity.
Deletion timeline: We will respond to verified deletion requests within 30 days. Some information may be retained as required by law (e.g., for tax, fraud prevention, or warranty purposes).
5. Billing & Payment Security
When you make a purchase, your payment information (credit card, etc.) is:
Encrypted using SSL (Secure Socket Layer) technology
Processed by our PCI-DSS compliant payment gateway provider
Not stored on our own servers after your transaction is complete
We follow industry-standard security practices and PCI-DSS requirements where applicable.
6. When We May Disclose Your Information
We do not sell your personal information. However, we may share it in the following situations:
Legal compliance – if required by law, court order, or to protect our rights, property, or safety
Non-personal information (aggregate usage data) may be shared for marketing, advertising, or analytics purposes
7. Security
We take security seriously. All sensitive information (including credit card data) is encrypted using SSL technology. Our servers are protected by industry-standard measures.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You use our Website at your own risk.
8. Consent
By providing us with your personal information to complete a transaction, verify your payment, place an order, or arrange a delivery, you consent to our collection and use of that information for those specific purposes.
If we ask for your information for a secondary reason (e.g., marketing emails), we will either:
Ask for your explicit consent (opt-in), or
Give you a clear way to say "no"
Withdrawing consent:
You may withdraw your consent at any time by emailing us at Jastonline@protonmail.com. Once withdrawn, we will stop collecting, using, or disclosing your information for purposes you previously agreed to (except where required by law or needed to complete pending orders).
9. Acceptance of This Policy
By using our Website, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree, please do not use our Website or services.
We may update this policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.